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Customer Support

Operating a business is hard enough without having to worry about your telecommunications. Telstra is here to manage your problems so you can focus on the big issues.

To report a fault or check on the status of an existing issue, please contact our Customer Service Center at gcsc@team.telstra.com or by calling 1-888-202-8818.

Support is a non-stop global commitment at Telstra. We're not going to be satisfied until you are. Our global fault management and support teams operate 24/7 to give you the confidence you need to do business.

For all other customer related questions, please email: customersupport@usa-telstra.com

For billing inquiries, please contact billing_support@usa-telstra.com

Contact Telstra's sales team today: 1-877-TELSTRA